Administration & Clerical Staff are the backbone of all departments, this field requires a range of skills including:
Communication skills: As an administrative or clerical professional, you need to be able to communicate effectively with colleagues, superiors, and clients. This includes excellent written and verbal communication skills, as well as active listening skills.
Organizational skills: You will be responsible for managing a wide range of tasks and responsibilities, so it is essential to be highly organized and able to prioritize your workload effectively
Attention to detail: You will be responsible for managing and processing information accurately, so it is essential to have strong attention to detail.
Technical skills: You should be familiar with a range of software applications, such as Microsoft Office Suite, as well as be able to use email and the internet.
Time management: You should be able to work independently and manage your time effectively to meet deadlines.
In terms of opportunities within the public sector, there are a wide range of roles available in areas such as government departments, local councils, health services, and education. These can include administrative and clerical positions such as:
Data entry clerk
Customer service representative
Human resources coordinator
There are also opportunities to work in specialized areas such as legal administration, health administration, and education administration.